Wertkarte

You can upload your documents, forms or a copy of your bank statement here:

Top-up via EPS payment failed

Adding credit via ATM may sometimes take up to 2 hours. If 2 hours have already passed, we require a copy of your bank statement showing that the payment was made to the correct phone number.

Klax Social registration

You can submit all documents required for Klax Social registration or the renewal of Klax Social here. A valid GIS notice issued to Magenta is required. The phone number stated on the notice must match your phone number. Your SIM card must be registered and the registration details must match the information on the GIS notice. You will be notified by SMS once your Klax Social registration has been completed successfully.

Klax Line

For further questions or requests, you can also contact our Klax Line directly: 0676 2030

Monday to Friday, 8:00 a.m. to 6:00 p.m.; closed on Saturdays, Sundays and public holidays

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